IT Operations Management
Proactively predict issues
What is ITOM?
IT Operations Management is converging to share data, integrate processes, find efficiencies, and provide a 360° view of your IT. By implementing the ITOM solution, you can gain end-to-end visibility into Business Services and underlying infrastructure, improve the health of the services and introduce automation to increase the pace of your service delivery while optimizing service delivery spend.
Being a ServiceNow Elite partner with a specialization in ITOM, Do IT Wise has certified ITOM experts who can guide you right from consultation, infrastructure assessment, modules implementation, tools integration to monitoring and administration.
Business Development Manager
What are the benefits from ITOM?
- • Identify anomalies, collect and analyze telemetry data before a crisis occurs
- • Create guided recommendations based on previous incidents
- • Implement automated solutions for repetitive tasks
- • Increase the speed and frequency of deployment with automated changes
- • Gain visibility in your IT infrastructure
- • Minimize the impact of an issue for the end-users by solving it faster
What we can do for you?
Break down silos with end-to-end visibility of your IT infrastructure and services, automatically map it and create ServiceNow CMDB record. Designed to keep pace with rapidly changing cloud infrastructure while supporting legacy on-premises infrastructure.
Solve the multi-cloud challenge by creating a unified management framework across both multi-cloud and non-cloud environments and implementing it without compromising the cloud’s agility. Leverage out-of-the-box integrations with vendors.
ITOM Predictive AIOps
Prevent critical service outages using AIOps, detect anomalies in real-time and gain insights into the root cause of issues. Empower your IT teams and allow them to focus on the key issues. Boost productivity with a single system of insights and action.