IT Business Management


Align IT Services with
your Business Strategy
with ServiceNow
IT Business Management

With ITBM, we provide you with a suite of applications that help our customers create greater value by reducing time to market and managing projects and applications portfolios. Our goal is to help organizations gain visibility over their investments and adapt their projects according to their business needs.

What is ITBM?

ServiceNow IT Business Management (ITBM) solutions make the necessary link between the technologies used in an organization and its business goals and strategies. In many cases, companies rely on legacy tools that cannot accumulate the rapidly changing business needs and requirements. ITBM enables you to plan, track progress and prioritize your resources.

The products which are part of the ITBM suite will provide you with the tools to:
• Manage your Programs and Projects
• Align application portfolio to your business needs
• Document, Access and Manage Demands
• Allocate and manage resources
• Analyze performance through metrics and KPIs
• Manage scrum or waterfall development

Need consultation?

Marin Marinov

Senior Vice President, ServiceNow Global Practice

What are the Benefits from ITBM?


  • • Align investments with the organizational objectives
  • • Comprehensive tools for performance analysis
  • • End to End Test management
  • • Reduced time to market via more productive software development life cycle
  • • Reduced costs by application portfolio management and correct resource allocation


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What we can do for you?

Project & Portfolio Management (PPM)

Align your portfolio strategy, investments, and team structures to meet your business goals, continuously prioritize and speed up the processes by implementing both traditional and agile methods of working.

Agile Management (SAFe, Agile Delivery)

Gain real-time visibility into product development, track all of your agile release train and scrum program features and epics in a single view and streamline the flow from agile planning to DevOps.

Hybrid Project Management (HPM)

Harness the flexibility of having both agile and waterfall-based project management practices to manage your overall portfolio by combining the capabilities of SAFe, Agile Delivery and Project and Portfolio into a single integrated solution.

Application Portfolio Management (APM)

Simplify your IT infrastructure with cutting-edge technologies, reduce your IT operating costs by eliminating obsolete applications and determine the best solutions to invest in.

Why Do IT Wise?

Fast, but not hurried

The mixture of specialists with Transformational Consulting experience and deep technical knowledge leads us to wiser solutions implemented faster to serve you in the future without unnecessary complications.


Our proven methodologies and implementation experience enable Do IT Wise to create sustainable and future proof solutions that are cost-efficient and generate value in the long term.


With our flexible engagement models, we can easily adapt the way we work together and choose the right approach to help you reach the expected outcome.


Choosing the right partner is choosing your future. Our 4,55/5 CSAT score is solid proof we stand by our words and deliver high-quality solutions every time.

Get in touch with our experts

If you have any questions or need more details, don't hesitate to reach out to us.

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