Integrations are an inevitable part of the business process management in every enterprise. Do IT Wise has specialized in integrations across ITSM, ITOM, CSM, ITBM, DevOps for the past decade and continues to provide exceptional services leveraging ServiceNow platform capabilities. With dozens of tools we have already integrated and own connectors we have built, we cover a wide spectrum of technologies, frameworks and libraries.

Furthermore, our specialists have deep knowledge in the integration products like IntergationHub, Service Graph, and other 3rd party tools that will ensure efficient integration for your business case.

Do IT Wise have proven experience in all integration building approaches:
• Integration build from scratch with custom coding.
• Usage of the native applications from 3rd party tools.
• Usage of the IntegrationHub of ServiceNow with spokes - predefined connectors for easier integrations.

Our own Integration and Mediation Framework acts as an accelerator to onboard 3rd parties faster. The Integration Framework is a conceptual, functional layer intended to support and guide for developing integration with 3rd party systems and the ServiceNow platform.

By its nature it does not include any prebuild integrations to any external systems or tools - it provides the foundation on which we can build integrations to other ITSM tools according to your needs.