Integration Hub for ServiceNow

Connects the ServiceNow platform to any other system in the Enterprise

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Benefits

Find out more about the key features of the Do IT Wise Integration Hub

  • Compatibility

    Integrate your other tools to any ServiceNow table

  • Inbound + Outbound

    ServiceNow can not only be a target, but it can be also used as a data source for any integration

  • Flexibility

    The Do IT Wise Integration Hub can be aligned to any internal process or workflow of an organization without any additional development

Details

ServiceNow is more than just an ITSM tool, it is now a platform that can be used for Event Management, Security, Automation, HR and more… Despite all these capabilities, it can still be enhanced – by bringing events to the Event Management module from monitoring tools, importing performance metrics for analysis or expanding the Agile Development through a connection with the DevOps toolset. Some of the most common use cases resolved by the Do IT Wise Integration Hub are: Closed Loop Incident Process – bi-directional synchronization of events & incidents with an ITOM system ITSM unification; multiple ITSM products united into one single platform DevOps and ITSM; collaboration between departments in the organization SPOG; all monitoring data delivered to the Event Management for correlation

Supported Integrations
  • JIRA
  • Micro Focus Ops Bridge
  • Dynatrace SaaS/Managed, AppMon, Synthetics & DC RUM
  • Solarwinds NPM, SAM & IVIM
  • CA APM, UIM & Spectrum
  • AppDynamics
  • NewRelic
  • Cherwell
  • BMC Remedy
Integration Data
  • Incidents
  • Tasks
  • Events
  • Changes
  • Maintenance Windows
  • Defects
  • Stories
  • CMDB Records
  • Any Other Record Type

Ready to take the advantage?