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Integration Hub for Cherwell

Automates several ITSM processes

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Benefits

Find out more about the key features of the Do IT Wise Integration Hub

  • Closed Loop Incident Process (CLIP)

    Full synchronization between the event generating product and Cherwell

  • Change management

    Changes can push downtime or blackout events to the monitoring tools

  • CMDB population

    The Cherwell CMDB can be upgraded by the results of the discovery processes running on other tools

Details

Cherwell has established itself as one of the leaders in the ITSM areas handling incidents and changes as good as any other product in this field. With the greater popularity, the necessity of integrations grows and the Do IT Wise Integration Hub assists to the customers in their effort to get all their business domains together. Events from APM or ITOM tools are easily turned into Cherwell incidents and then kept in full synchronization so all people working can be aligned and facilitated.

Supported Integrations
  • Micro Focus Ops Bridge
  • Dynatrace SaaS/Managed, AppMon, Synthetics & DC RUM
  • Solarwinds NPM, SAM & IVIM
  • AppDynamics
  • NewRelic
  • ServiceNow
  • BMC Remedy
  • JIRA
Integration Data
  • Incidents
  • CMDB Configuration Items
  • Changes

Ready to take the advantage?