In order to provide one of the best products on the market, we need to invest in it and improve it every day by extending its capabilities.
Following this practice, we added another great feature to our Integration Hub, enhancing the integration between HPE (MF) Ops Bridge and ServiceNow.
We have developed and successfully implemented the Do IT Wise Changes and Incidents workspace component for HPE (MF) OMi. The purpose is make possible for the customers to create dashboards that show not only the active events in the OMi event browser, but also information about the active incidents and changes in ServiceNow.
All this is available in our new component – it shows all the changes for past week, all the planned changes and all the active incidents for the selected CI. And you can even drill-down to ServiceNow just by a single click on the change/incident ID.
The best thing is that the displayed fields can be customized allowing the component to be personalized for the company needs.
If you want to have this feature, contact us now at firstname.lastname@example.org!