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Senior IT Consultant - ITOM

You will be helping companies across the globe to transform their employees and customers enterprise service experience by optimizing processes across different departments based on ITIL/ITOM best practices and ServiceNow leading solutions.

Currently, for our office, based in Sofia, we are looking for a Senior IT Operations Management (ITOM) Consultant, who would be joining a team of highly motivated IT Professionals.

Responsibilities of the role:

Understands customer requirements and business objectives
Clarifies client's system specifications and understands their work practices
Analyses potential issues and presents written or verbal suggestions for improvements
Designs IT solutions & systems ensuring the right technology and architecture
Developing and implementing agreed solutions
Share knowledge across the different teams within the company
Train and coach our customers for proposed solution
Possibility to travel up to 25% of the time

Requirements of the role:

Minimum 5+ years of relevant experience in IT and/or customer facing role;
Fluent English (Verbal and Written)
Hands-on experience with Service Now, HP, HPE, Micro Focus products
Good understanding of networking
Experience with SQL-based databases
Experience with Windows and Linux OS administration
Demonstrated experience with NodeJS / AngularJS (or similar)
Scripting hands on with any Linux/Windows shells (KSH, CShell, Bash, PowerShell), Perl and/or Python
Interpersonal skills – leadership, communication, negotiation, personal organization, analytical thinking, presentation skills, prioritization, problem-solving skills, focus on details
Ability to meet deadlines by working under pressure

Advantages for the role:

BSc or MSc in IT or Business field, or equal level of education
Experience with Cloud Services: AWS, Azure, GCP, VMware
Experience with UCMDB
Proven working experience with Enterprise Customers
Experience with BMC, IBM, Zabbix, Dynatrace, AppDynamics or other ITOM tools
Experience with JBOSS, Apache Web Server, NGNX

What we offer:

Excellent remuneration package
Additional health insurance
Trainings and certifications
Be part of an international company with a highly professional and motivated professionals
Very good career development potential
Exciting company & team events on a regular basis
Convenient office location in a modern building

The personal data provided by you will be processed for the purposes of the recruitment process.

Only short-listed candidates will be contacted.

Senior JavaScript Developer

You will be helping companies across the globe to transform their employees and customers enterprise service experience by optimizing processes across different departments based on ITOM/ITSM best practices and ServiceNow leading solutions.

Currently, for our office, based in Sofia, we are looking for a Senior JavaScript Developer, who would be joining a team of highly motivated IT Professionals.