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Senior JavaScript Developer
- Sofia, Bulgaria
Currently, for our office, based in Sofia, we are looking for a Senior JavaScript Developer, who would be joining a team of highly motivated IT Professionals.
- Development across the full stack of Web technologies - JavaScript, AngularJS, React, HTML, CSS and SQL
- Development of custom applications and features
- Analyze, understand and provide enhancements to existing ServiceNow applications
- Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, menus, Client Scripts, UI Scripts, ACLs, UI Pages and scripted REST APIs
- Participate in the complete product development life-cycle
- Create and document ServiceNow technical architectures and designs
- Preparation and execution of test cases
- Preparation of user guides and documentation
- Work in a Scrum-based Agile development process
- Work with the customers to shape the technical direction to provide optimized technical approaches
- Fluent English (Verbal and Written)
- Minimum of 2 years of experience with JavaScript
- Deep experience with Web Services / Web APIs: SOAP, REST
- Experience with SQL and Database Technologies (SQL Server, MySQL).
- Working level of Linux and Windows administration
- Working knowledge of CI/CD set of operating principles and tools
- Interpersonal skills – leadership, communication, negotiation, personal organization, analytical thinking, presentation skills, prioritization, problem-solving skills, focus on details
- Ability to meet deadlines by working under pressure
- BSc or MSc in IT or Business field, or equal level of education
- Experience with ReactJS and AngularJS
- Understanding and knowledge of ITIL/ITSM best practices
- Experience with any of the following IT Service Management Solutions is considered a plus
- ServiceNow, HP Service Manager, BMC Remedy, CA Service Desk or similar
- Excellent remuneration package
- Additional health insurance
- Trainings and certifications
- Be part of an international company with a highly professional and motivated professionals
- Very good career development potential
- Exciting company & team events on a regular basis
Business Process Consultant
- Sofia, Bulgaria
Currently, for our office, based in Sofia, we are looking for a Business Process Consultant who would be joining a team of highly motivated and experienced professionals.
Do IT Wise is an international, independent consulting company empowering success of Digital Transformation agenda for our customers across the globe. We provide consultancy, education and implementation services on strategy, process, organizational and technology transformation end–to–end, so our customers can focus on their own core business and deliver more value to their own customers.
Currently, for our office, based in Sofia, we are looking for a Business Process Consultant who would be joining a team of highly motivated, experienced and dynamic professionals. You will be helping companies across the globe to transform their employees and customers enterprise service experience by optimizing company processes across different departments based on ITIL best practices and Service Now leading solutions. The BPC role is customer-centric and acts as the bridge between customer needs, ITIL/ServiceNow best practices and translates them to technical requirements.
Responsibilities of the role:
- Understand customer requirements and business objectives
- Understand and assess customers’ current processes, tools and operating model
- Support the governance to design and implement improvements utilizing Service Management
- Understand and be able to explain ServiceNow capabilities
- Implement/configure and optimize Service Now solutions
- Design integrations between ServiceNow and third-party solutions (LDAP, ERP, DB, Inventory, etc.)
- Perform UAT and knowledge transfer to customers
- Create reports and generate metrics
- Assist and help customers take ownership of implemented solutions
- Possibility to travel
Requirements of the role:
- Minimum 3+ years of relevant experience in IT and/or consulting customer facing role
- Fluent English (Verbal and Written)
- BSc or MSc in IT, Business field or equal level of experience
- Strong interpersonal skills – leading skills, communication, negotiation, focus on detail,
prioritization, decision-making and strong analytical, and problem-solving skills - Ability to meet deadlines by working under pressure
- Strong presentation skills
- Adaptable and agile to constantly changing customer requirements
- Understanding and knowledge of ITIL/ITSM best practices
- ITSM process experience is a must, knowledge of other ServiceNow products, such as CSM, ITBM, etc. is an advantage
- Excellent overall knowledge of Information Technology, architectures and multi-tier applications
- Understanding of relational databases
- Experience with any of the following IT Service Management Solutions is considered a plus -Service Now, HP / Microfocus Service Manager, BMC Remedy, CA Service Desk or similar
- Agile/Scrum/SAFe knowledge and experience
Advantages for the role:
- Basic JavaScript or other scripting language knowledge
- Prior experience with integrations
- ITILv3 certification is considered as plus
What we offer:
• Excellent remuneration package
• Additional health insurance
• Trainings and certifications
• Be part of an international company with a highly professional and motivated professionals
• Exciting company & team events on a regular basis.
The personal data provided by you will be processed for the purposes of the recruitment process.
Only short-listed candidates will be contacted.
IT Consultant – ITOM
- Sofia, Bulgaria
Currently, for our office, based in Sofia, we are looking for an IT Consultant – ITOM who would be joining a team of highly motivated and dynamic professionals. You will be helping companies across the globe to transform their employees and customers enterprise service experience by optimizing company processes across different departments based on ITIL/ITOM best practices and ServiceNow leading solutions.
Responsibilities of the role:
- Understands customer requirements and business objectives
- Clarifies client's system specifications and understands their work practices
- Analyses potential issues and presents written or verbal suggestions for solutions
- Designs IT solutions & systems ensuring the right architecture and functionality
- Developing agreed solutions and implementing new systems
- Train users in new and existing IT systems
- Possibility to travel up to 25% of the time
Requirements of the role:
- Fluent English (Verbal and Written)
- BSc or MSc in IT or Business field or equal level of experience
- Good understanding of networking
- Experience with Windows and Linux OS
- Experience with SQL and Database Technologies
- Experience with ITOM tools like Dynatrace, AppDynamics, HP, ServiceNow
- Interpersonal skills – leading skills, communication, focus on details, prioritization, decision-making and strong analytical
Advantages for the role:
- Experience in IT and/or consulting customer facing role
- Experience with Cloud Services: Azure, AWS, Vmware
- Experience with CMDB
- Experience with Enterprise Customers
- Hands on Bash, PowerShell or Python scripting
- Experience with JBOSS, Apache Web Server, NGNX or any other
What we offer:
- Excellent remuneration package
- Additional health insurance
- Trainings and certifications
- Be part of an international company with a highly professional and motivated professionals
- Very good career development potential
ServiceNow Platform Developer
- Sofia, Bulgaria
Currently, for our office, based in Sofia, we are looking for a Platform Developer who would be joining a team of highly motivated and dynamic professionals.
The Service Now Developer will provide administration, development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform.
Responsibilities of the role:
- Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform
- Provide software coding and customization including, but not limited to: workflows, forms, lists, business rules, UI components, web services, tables, menus, Client Scripts, UI Scripts, ACLs, UI Pages and Scripted REST APIs
- Coordinate and solve complex technical data and transformation issues
- Develop, maintain, and execute reports to ensure system operation meets performance targets
- Work with the clients to shape the technical direction and provide an understanding of the advantages and disadvantages to various technical approaches
Requirements of the role:
- Fluent English (Verbal and Written)
- BSc or MSc in IT or Business field or equal level of experience
- JavaScript, RESTful web services
- Working knowledge of SDLC
- Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
Advantages for the role:
- Experience with ReactJS and AngularJS
- Understanding and knowledge of ITIL/ITSM best practices
- ITILv3 certification is considered as plus
- Experience with any of the following IT Service Management Solutions is considered a plus - ServiceNow, HP Service Manager, BMC Remedy, CA Service Desk or similar
What we offer:
- Excellent remuneration package
- Additional health insurance
- Trainings and certifications
- Be part of an international company with a highly professional and motivated professionals
- Very good career development potential










