Currently, for our office, based in Sofia, we are looking for an IT Consultant – ITOM who would be joining a team of highly motivated and dynamic professionals. You will be helping companies across the globe to transform their employees and customers enterprise service experience by optimizing company processes across different departments based on ITIL/ITSM best practices and Service Now leading solutions.

Responsibilities of the role:

  • Understands customer requirements and business objectives
  • Clarifies client’s system specifications and understands their work practices
  • Analyses potential issues and presents written or verbal suggestions for solutions
  • Designs IT solutions & systems ensuring the right architecture and functionality
  • Developing agreed solutions and implementing new systems
  • Train users in new and existing IT systems
  • Possibility to travel up to 25% of the time

Requirements of the role:

  • University degree in Technical, Business or related disciplines
  • Minimum 2+ years of relevant experience in IT and/or consulting customer facing role
  • Fluent English (Verbal and Written)
  • BSc or MSc in IT or Business field or equal level of experience
  • Hands-on experience with HP, Microfocus, Service Now, BMC, IBM, Zabbix, Dynatrace, AppDynamics or other ITOM tools
  • Good understanding of networking
  • Experience with Windows and Linux OS
  • Demonstrated experience with NodeJS / AngularJS (or similar)
  • Experience with SQL-based databases
  • Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
  • Ability to meet deadlines by working under pressure
  • Presentation skills

Advantages for the role:

  • Experience with Cloud Services: Azure, AWS, VMware
  • Experience with CMDB
  • Experience with Enterprise Customers
  • Hands on Bash, PowerShell or Python scripting
  • Experience with JBOSS, Apache Web Server, NGNX or any other

What we offer:

  • Excellent remuneration package
  • Additional health insurance
  • Trainings and certifications
  • Be part of an international company with a very good career development potential
  • Exciting company & team events on a regular basis
  • Convenient office location in a modern building

If you feel that this role would fit your personal interests and plans for professional development, please, send us your CV.
We offer YOU the opportunity to become part of a team within a company with leading services and integrations provider.

Only short-listed candidates will be contacted.