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At Do IT Wise we are dedicated to helping you bring out your potential. Once you are a part of our team, you will not only have a job, but a career.

IT Consultant - ITOM

  • Sofia, Bulgaria

Currently, for our office, based in Sofia, we are looking for an IT Consultant – ITOM who would be joining a team of highly motivated and dynamic professionals. You will be helping companies across the globe to transform their employees and customers enterprise service experience by optimizing company processes across different departments based on ITIL/ITOM best practices and ServiceNow leading solutions.

IT Consultant-ITOM

Currently, for our office, based in Sofia, we are looking for an IT Consultant – ITOM who would be joining a team of highly motivated and dynamic professionals. You will be helping companies across the globe to transform their employees and customers enterprise service experience by optimizing company processes across different departments based on ITIL/ITOM best practices and ServiceNow leading solutions.


Responsibilities of the role:

  • Understands customer requirements and business objectives
  • Clarifies client’s system specifications and understands their work practices
  • Analyses potential issues and presents written or verbal suggestions for solutions
  • Designs IT solutions & systems ensuring the right architecture and functionality
  • Developing agreed solutions and implementing new systems
  • Train users in new and existing IT systems
  • Possibility to travel up to 25% of the time


Requirements of the role:

  • University degree in Technical, Business or related disciplines
  • Minimum 2+ years of relevant experience in IT and/or consulting customer facing role
  • Fluent English (Verbal and Written)
  • BSc or MSc in IT or Business field or equal level of experience
  • Hands-on experience with HP, Microfocus, Service Now, BMC, IBM, Zabbix, Dynatrace, AppDynamics or other ITOM tools
  • Good understanding of networking
  • Experience with Windows and Linux OS
  • Demonstrated experience with NodeJS / AngularJS (or similar)
  • Experience with SQL-based databases
  • Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
  • Ability to meet deadlines by working under pressure
  • Presentation skills


Advantages for the role:

  • Experience with Cloud Services: Azure, AWS, VMware
  • Experience with CMDB
  • Experience with Enterprise Customers
  • Hands on Bash, PowerShell or Python scripting
  • Experience with JBOSS,
  • Apache Web Server, NGNX or any other


What we offer:

  • Excellent remuneration package
  • Additional health insurance
  • Trainings and certifications
  • Be part of an international company with a very good career development potential
  • Exciting company & team events on a regular basis
  • Convenient office location in a modern building


The personal data provided by you will be processed for the purposes of the recruitment process.


Only short-listed candidates will be contacted.

 



ITSM Implementation Consultant

  • Sofia, Bulgaria

Currently, for our office, based in Sofia, we are looking for ITSM Implementation Consultant who would be joining a team of highly motivated and dynamic professionals. You will be helping companies across the globe to transform their employees and customers enterprise service experience by optimizing company processes across different departments based on ITIL/ITSM best practices and Service Now leading solutions.

ITSM Implementation Consultant

Currently, for our office, based in Sofia, we are looking for ITSM Implementation Consultant who would be joining a team of highly motivated and dynamic professionals. You will be helping companies across the globe to transform their employees and customers enterprise service experience by optimizing company processes across different departments based on ITIL/ITSM best practices and Service Now leading solutions.


Responsibilities of the role:

  • Understand and assess the current ITSM processes, tools and operating model
  • Support the governance to design and implement improvements utilizing Service Management
  • Implement new features in Service Now platform
  • Implement, configure and optimize Service Now solutions
  • Integrate ServiceNow with third-party solution (LDAP, ERP, DB, Inventory, etc.)
  • Perform UAT and knowledge transfer to customers
  • Create reports and generate metrics
  • Understands customer requirements and business objectives
  • Assist and help customers take ownership of implemented solutions
  • Possibility to travel up to 25% of the time


Requirements of the role:

  • Minimum 2+ years of relevant experience in IT and/or consulting customer facing role
  • Fluent English (Verbal and Written)
  • BSc or MSc in IT, Business field or equal level of experience
  • Understanding and knowledge of ITIL/ITSM best practices
  • ITILv3 certification is considered as plus
  • Excellent overall knowledge of Information Technology, architectures and multi-tier applications
  • Understanding of relational databases
  • Experience with any of the following IT Service Management Solutions is considered a plus
  • ServiceNow, HP / Microfocus Service Manager, BMC Remedy, CA Service Desk or similar
  • Basic JavaScript or other scripting language knowledge
  • Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
  • Ability to meet deadlines by working under pressure
  • Presentation skills


What we offer:

  • Excellent remuneration package
  • Additional health insurance
  • Training and certifications
  • Be part of an international company with a very good career development potential
  • Exciting company & team events on a regular basis
  • Convenient office location in a modern building

 

The personal data provided by you will be processed for the purposes of the recruitment process.

Only short-listed candidates will be contacted.

 



ServiceNow Developer

  • Sofia, Bulgaria

Currently, for our office, based in Sofia, we are looking for ServiceNow Developer who would be joining a team of highly motivated and dynamic professionals. You will be helping companies across the globe to transform their employees and customers enterprise service experience by optimizing company processes across different departments based on ITIL/ITSM best practices and Service Now leading solutions.

ServiceNow Developer

Currently, for our office, based in Sofia, we are looking for Technical Implementation Consultant who would be joining a team of highly motivated and dynamic professionals.


Responsibilities of the role:

  • Development of custom applications and features
  • Develop and modify Service Now workflows, forms, lists, business rules, UI components, web services, tables, menus, Client Scripts, UI Scripts, ACLs, UI Pages and Scripted REST APIs
  • Participate in the complete product development life-cycle
  • Take responsibility on code quality and on-time completion of tasks
  • Work with the clients to shape the technical direction and provide an understanding of the advantages and disadvantages to various technical approaches


Requirements of the role:

  • Bachelor’s degree or equivalent experience
  • Fluent English (Verbal and Written)
  • JavaScript, RESTful web services
  • Working knowledge of SDLC
  • Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
  • Multitasking Skills


Advantages:

  • Experience with ReactJS and AngularJS
  • Understanding and knowledge of ITIL/ITSM best practices
  • ITILv3 certification is considered as plus
  • Experience with any of the following IT Service Management Solutions is considered a plus – ServiceNow, HP Service Manager, BMC Remedy, CA Service Desk or similar


What we offer:

  • Excellent remuneration package
  • Additional health insurance
  • Training and certifications
  • Be part of an international company with a very good career development potential
  • Exciting company & team events on a regular basis
  • Convenient office location in a modern building


The personal data provided by you will be processed for the purposes of the recruitment process.

Only short-listed candidates will be contacted.

 



Platform Developer

  • Sofia, Bulgaria

Currently, for our office, based in Sofia, we are looking for Platform Developer who would be joining a team of highly motivated and dynamic professionals.

Platform Developer

Currently, for our office, based in Sofia, we are looking for Platform Developer who would be joining a team of highly motivated and dynamic professionals.


Responsibilities of the role:

  • Development of custom applications and features
  • Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, menus, Client Scripts, UI Scripts, ACLs, UI Pages and Scripted REST APIs
  • Development of custom applications, new features and integrations
  • Participate in the complete product development life-cycle
  • Take responsibility on code quality and on-time completion of tasks
  • Work with the clients to shape the technical direction and provide an understanding of the advantages and disadvantages to various technical approaches


Requirements of the role:

  • Bachelor's degree or equivalent experience
  • Fluent English (Verbal and Written)
  • JavaScript, RESTful web services
  • Working knowledge of SDLC
  • Interpersonal skills – leading skills, communication, negotiation, focus on details, prioritization, decision-making and strong analytical, and problem-solving skills
  • Multitasking skills


Advantages:

  • Experience with ReactJS and AngularJS
  • Understanding and knowledge of ITIL/ITSM best practices
  • ITILv3 certification is considered as plus
  • Experience with any of the following IT Service Management Solutions is considered a plus - ServiceNow, HP Service Manager, BMC Remedy, CA Service Desk or similar


What we offer:

  • Excellent remuneration package
  • Additional health insurance
  • Training and certifications
  • Be part of an international company with a very good career development potential
  • Exciting company & team events on a regular basis
  • Convenient office location in a modern building


The personal data provided by you will be processed for the purposes of the recruitment process.


Only short-listed candidates will be contacted.

 



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